Legal notice
Last updated: October 3, 2026
Store identification
Velvet Milestone
Online store: velvetmilestone.com
Customer service and legal inquiries: hello@velvetmilestone.com
Our store and partner makers
Velvet Milestone is a curated online gift retailer. Some products are prepared and shipped directly by independent partner brands and makers. Product details identify the available options and materials. Velvet Milestone is your contact for purchases made through this store, including delivery issues, returns and complaints.
Intellectual property
Brand names, trademarks, photographs, artwork and other website content belong to their respective rights holders. Display of a partner's products does not transfer ownership of that partner's intellectual property. Please contact us about any suspected infringement with enough detail to identify the affected content and your rights.
Store policies
Purchases and website use are described in our Terms of Service. Please also review our Privacy Policy, Shipping Policy and Return and Refund Policy. Nothing in these notices limits mandatory rights under applicable consumer law.
Returns and correspondence
Contact us before sending a return. We will provide the correct return destination and instructions for your item; packages should not be sent to an unconfirmed address. For legal correspondence or a request for business mailing details, email hello@velvetmilestone.com.